Fix Win32kbase.sys Blue Screen of Death Error

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The Blue Screen Of Death, or BSOD, is one of the most frustrating errors for a Windows PC and most IT support team members get tickets from their users.  In this article, I will guide you on how to fix this BSOD with Stop code Win32kbase.sys error. This error comes when communication between hardware and software gets disconnected.

Fix Win32kbase.sys Blue Screen of Death Error

There are multiple types of Win32kbase.sys BSOD error:

  • STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA – win32kbase.sys.
  • STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)
  • STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED – win32kbase.sys
  • STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – win32kbase.sys
  • Your PC ran into a problem and needs to restart.

Causes This Error

The following could be a case of this BSOD:

  1. Corrupt System Files. This error can show up due to system or driver files getting corrupted.
  2. Outdated Drivers. Sometimes we install old drivers because it was saved in our system, which can cause BSOD.
  3. Malware: This is most common nowadays, malware corrupts your system or driver files if you don’t have proper antivirus installed in your system.

Fix for Win32kbase.sys Blue Screen Error

I have already created an article for these troubleshooting steps, which I will show here in very brief, you can check this article

  • Run the File check tool
    • Open command prompt (Run as Administrator)
    • Run command “sfc /scannow”
  • Run The Deployment Image Servicing And Managing Tool (DISM)
    • Open command prompt (Run as Administrator)
    • Run the command “DISM.exe /Online /Cleanup-image /Scanhealth”
    • Once the above command finishes run – “ DISM.exe /Online /Cleanup-Image / Restorehealth”
    • This will take some time to finish.
  • Update drivers
    • Go to device management (Run as administrator)
    • check the drivers that have a yellow symbol attached right-click on them one by one and click on Update Drivers.
    • Select the place where you have downloaded the latest drivers.
  • System Restore
    • Go to the restore option and select the last working restore point
  • Disk check
    • Open command prompt (Run as Administrator)
    • Run chkdsk /f command for C: drive

This will fix your BSOD error.

Check out more about Intune & I have a specific section for Windows troubleshooting  I hope you will like to explore.

Always check the Microsoft Learn website for new study programmes.

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